Questions we get
at the kitchen table.

On-site estimates are $150. That covers a measured assessment of every elevation, full photo documentation reviewed with you, and a written scope naming the exact products, colours and square footage. The scope is yours to keep whether or not you hire us.

Because a free quote is usually a sales visit, and a number guessed from the driveway is not worth much to either of us. Paying for the assessment means you get a real measure, real photographs and a document you can compare against anyone else's — rather than a figure that moves once work starts.

Not honestly. Cost moves with size, storeys, pitch, access, the condition of what is underneath and the products you choose, and two houses with identical square footage can differ by thousands. Anyone who quotes your roof sight unseen is either guessing or planning to revise it later.

[TBC — confirm with Erik and replace this answer.] Ask when you book the assessment and we will tell you exactly how it is handled.

Answer six quick questions on our Book an Estimate page and the sales team will follow up to arrange a time, or call the office directly.

Usually you cannot tell from the ground, which is the problem. Bruised shingles show as soft spots where granules have been knocked loose rather than visible holes, and they fail a season or two later. Granules collecting at your downspouts, dented eavestrough and torn window screens are the signs worth checking yourself.

It varies by policy and insurer, and it is shorter than most people assume. The practical answer is that an assessment done in the weeks after a storm gives you dated photographs; the same assessment two years later, once a ceiling stain appears, gives you a repair bill instead.

We document the damage to the standard your insurer expects, supply the written scope and photographs, and meet your adjuster on site where scheduling allows. The policy is yours, so the claim decision stays with you and your insurer — but you are not assembling the evidence on your own. Our hail damage page covers the process step by step.

That is between you and your insurer and it varies by policy and provider — we are contractors, not brokers, and we will not pretend to know your policy. What we can do is tell you whether the damage is real and how extensive it is, so you can make that call with facts rather than guesswork.

Almost certainly. Hail runs in corridors — a storm cell crosses a neighbourhood and hits some streets hard while leaving others alone. If the homes around you were damaged, yours very likely was too, even if nothing is visible from the street.

For hail specifically, James Hardie fibre cement holds up best. Vinyl is a reasonable lower-cost option and is easy to patch if one elevation gets hit. Most of what we install across the region is one of those two, and which one depends on exposure and budget — the siding page goes through the trade-offs.

The top impact-resistance rating for asphalt shingles. Across the prairie hail belt many insurers apply a premium discount for it, so the upgrade often recovers part of its own cost over the life of the roof. Worth a call to your broker before deciding. More on the roofing page.

Often, yes, and we will say so. If damage is isolated and the roof or siding has life left, a repair is the right call. If shingles are losing granules across a whole slope, or siding is discontinued and cannot be matched, patching is money spent twice. We will tell you which one you are actually looking at.

Within limits. Asphalt shingles need reasonable temperatures to seal, so mid-winter replacements are assessed case by case. Window work is routine year-round, and emergency repairs to stop active water entry we handle whenever they happen.

We stop, photograph it and call you before touching it. Sheathing repair is priced separately because there is no honest way to quote it before the wall or deck is open. You see the photographs and approve the cost before we carry on.

It depends on your municipality and on whether the structure itself is changing. We check what is required for your address as part of the on-site visit, so it is sorted before work starts rather than after.

Outside storm season, usually within the same week. After a major hail event the queue lengthens considerably, which is a good argument for calling early rather than waiting to see what your neighbours do.

A straightforward roof is a day or two once materials land. A full re-clad runs one to two weeks. A complete exterior claim covering roofing, siding, eavestrough and screens runs longer and depends partly on how quickly the adjuster signs off. The written scope gives you a realistic window rather than a best case.

Yes, and it is common. The order matters though — roof before siding almost always, openings before cladding. We will lay out a sequence that does not mean paying to redo a transition later.

The site is cleaned daily and magnet-swept before we leave, and nothing gets invoiced as final until you have walked the exterior with us and signed off on it.

Erik and the sales team handle enquiries and the on-site visit. Project managers run the job once it is booked. Devon founded the company and sets the standards every crew is held to.

Alberta, Saskatchewan and Manitoba — Calgary, Regina, Saskatoon, Winnipeg and surrounding communities. Outside those areas? Call 1 825 733 9694 and we'll tell you straight whether we can get a crew out for your job.

Full liability insurance and WCB coverage on every job, and we hold the crews we bring on to the same standard — WCB in good standing, a valid GST number, and at least five years of experience for crew leads.

Both, and the distinction matters less than the standard. Every crew on a Watson Exteriors job is held to the same requirements and the same quality of finish, whoever is holding the nail gun.

Our projects page has completed siding, roofing, custom metal and full exterior work, filterable by trade. We photograph jobs as they finish, so it grows through the season.

Usually. We are currently looking for salespeople in Winnipeg and Regina, plus experienced siding, roofing, window and gutter crews across the three provinces — see the careers page.